Stair-climbing trolleys are used to safely move heavy or bulky items up and down stairs where lifts are unavailable or impractical. They are commonly used for deliveries, equipment transport, healthcare supplies, maintenance tasks, and relocation work.

Yes — when used correctly, stair-climbing equipment significantly reduces physical strain compared to manual lifting.
XSTO stair climbers incorporate built-in safety features designed to improve control and stability on stairs. Upright stair-climbing hand trucks feature step-edge detection braking, helping prevent unintended movement at stair edges. Track-style stair climbers automatically brake on stairs when not actively driving, providing controlled, secure operation during use.
As with any equipment, users should follow recommended procedures and workplace safety guidelines.

XSTO equipment is a frontline tool for risk mitigation. By automating the lift, you virtually eliminate the physical strain on an employee’s back, shoulders, and knees. Many Australian businesses use our stair climbers specifically to meet WHS requirements and reduce the likelihood of costly workplace injury claims.

In almost all cases, yes. That is the primary reason businesses invest in XSTO. Our units are engineered to allow a single operator to safely manage loads that would traditionally require two or three people. By taking the weight off the operator and onto the climber, you turn a high-risk struggle into a controlled, one-person operation.

Absolutely. We know many Australian jobsites—especially older apartment blocks and terrace houses—have narrow landings and steep steps. Our models are designed with a tight turning circle and compact footprint to navigate environments where traditional bulky trolleys simply won’t fit.

XSTO is the “go-to” solution for any business where stairs are a daily bottleneck. This includes Logistics and Couriers (last-mile delivery), Removalists, HVAC and Trades (moving heavy plant equipment), Healthcare (oxygen tanks and medical gear), and Facility Maintenance. If your team is regularly manually handling loads on stairs, this technology will immediately improve your workflow. 

Our range is built for everything from light commercial deliveries to extreme industrial loads, with capacities reaching up to 500kg depending on the model. We can help you analyse your typical “payload” to ensure you get the machine with the right power-to-weight ratio for your needs.

We offer high-definition demonstration videos showing our units tackling real-world loads on various types of stairs. We also encourage you to speak with our experts—we can often provide specific advice or video calls to show how a particular model handles the exact type of gear you move.

We make the transition to powered lifting straightforward. Every unit comes with Australian-specific user manuals and a video guide produced by our team. We also provide a comprehensive risk assessment document to help you integrate the equipment into your workplace safety procedures immediately.

Choosing the right tool comes down to three factors: the item/s to be carried, the weight of your heaviest payload, and how frequently you’ll be using it. Our team are experts in matching the right machine to the right task—simply tell us what you’re moving, and we’ll recommend the most efficient, cost-effective option for your business.

Safety is built into the engineering, not added as an afterthought. Our upright models feature step-edge detection braking, which automatically stops the wheels at the edge of a step. Our tracked models feature automatic electromagnetic brakes, meaning if the operator lets go of the controls, the machine stays exactly where it is on the stairs. Most of our tracked models also automatically level the load to ensure correct weight distribution.

This is where our 20+ years of experience counts. As a division of DKM Industries, we carry a full range of spare parts in Australia and provide expert technical support. You aren’t just buying a machine; you’re getting a long-term partnership with an Australian team that knows how to keep your equipment on the job.

Our range is built for versatility. We have Australian customers moving everything from bulky whitegoods and furniture to industrial gas cylinders, commercial HVAC units, and heavy office photocopiers. If a load is heavy, awkward, and needs to go up a flight of stairs, we have a model designed to handle it.